Shipping policy

Shipping & Delivery Policy

Where we ship

We currently ship within the United States. All orders are fulfilled and dispatched from the United States.

Shipping options and cost

• Standard shipping — FREE on all orders. Typically arrives in 5–8 business days.

Delivery estimates are not guaranteed and begin from the date your order ships, not the date it is placed.

Processing time

Orders are processed within 1–2 business days. Orders placed on weekends or public holidays begin processing the next business day.

Tracking

You will receive a confirmation email with tracking information as soon as your order ships. Please allow up to 48 hours for tracking to begin updating.

Subscription shipments

Subscription refills ship automatically on your billing date at the interval you selected. You will receive tracking for every shipment. You can skip, reschedule, or cancel an upcoming shipment from your account at least 24 hours before your billing date.

Delays

Carrier delays, severe weather, and peak seasons can affect delivery times. We cannot control carrier performance once a package has left our facility, but we will always help you track down a delayed order.

Lost or stolen packages

If tracking shows your order as delivered but you have not received it, please check with your household and neighbours and contact your carrier first. If you still cannot locate it, email support@verdovahealth.shop within 14 days of the delivery date and we will work with you to resolve it.

Incorrect addresses

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an address entered incorrectly but contact us quickly and we will help if the order has not yet shipped.

Contact

Email support@verdovahealth.shop with any shipping question.