Frequently Asked Questions
Order & Shipping
Standard shipping is free and typically arrives in 5–8 business days. Estimates run from the date your order ships, not the date you place it.
If it has not shipped yet, email support@verdova.com as quickly as you can and we will try to catch it. Once a parcel is with the carrier we cannot recall it, but our 30-day guarantee still covers you.
Not at the moment. We currently ship within the United States only.
All orders are fulfilled and dispatched from the United States.
Log in to your account and update the address on your subscription. Do this at least 24 hours before your billing date so the change applies to the next shipment.
Subscription & Account
Log in to your account, open the Subscriptions section, and cancel in a couple of clicks — no phone call, no retention offers. You can also email support@verdova.com with your name and order number. Cancel at least 24 hours before your next billing date to avoid that shipment.
Verdova is sold as a recurring subscription, so refills ship automatically at the interval you chose at checkout — every 3 months for the 180-count, every 5 months for the 300-count. Your billing date is shown in your account and in every confirmation email. If a shipment still looks wrong, email us and we will sort it out.
Every Verdova order is a subscription — that is disclosed on the product page, at checkout, and in your confirmation email. If you did not intend to subscribe, contact us and we will cancel it and refund any shipment sent within the last 30 days.
All of it is self-serve. Log in and open Subscriptions to change how often you are billed, switch size, or update your payment method and shipping address. Changes apply to your next shipment as long as they are made 24 hours before your billing date.
Yes. Use the Skip button in your account at least 24 hours before your billing date and you will not be charged for that cycle. Your subscription then resumes as normal.
Product & Safety
Most people take theirs in the morning with food. Consistency matters more than timing — pick a slot you will actually stick to.†
If you are pregnant, nursing, taking prescription medication, or managing a medical condition, speak to your healthcare provider before starting. Not intended for children.‡
Two softgels daily with water, preferably with food. Do not exceed the recommended serving.‡
You can, but oregano oil is potent and some people find it more comfortable with food. If it feels harsh, take it with a meal.‡
We cannot advise on individual medication interactions. Please check with your healthcare provider or pharmacist before combining any supplement with prescription medication.‡
Keep the pouch sealed in a cool, dry place out of direct sunlight. The zip seal is designed to keep the softgels fresh between doses.
No. Verdova is formulated for adults and is not intended for anyone under 18.‡
It varies from person to person, and it is not an overnight product. Most people give it a few weeks of consistent daily use. Individual results vary.*
Quality & Ingredients
Two actives, nothing padded out: oregano oil (a 20:1 extract, equivalent to 6,000mg of fresh oregano per serving, delivering 165mg carvacrol) and black seed oil (200mg per serving, providing thymoquinone). No proprietary blends, no fillers.†
Our softgels are gluten-free and non-GMO. If you have a specific allergy, check the current label before ordering, as formulations can be updated.
Our botanicals are sourced from established suppliers and the finished softgels are manufactured and packed in the United States.
Yes. Manufacturing, encapsulation, and packing all take place in the United States.
No dietary supplement is "FDA approved" — the FDA does not approve supplements before they go to market. What we can tell you is that our products are made in a facility that follows FDA Good Manufacturing Practices, and every batch is third-party tested.†
Returns & Pricing
Every order is covered by a 30-day money-back guarantee. If it is not for you, tell us within 30 days of delivery and we will refund you in full — even if the pouch is opened and partly used.
Email support@verdova.com with your order number and we will take it from there. You do not need to post a partly used pouch back to us.
Promotional pricing on social campaigns is often time-limited or tied to a specific bundle. The price shown at checkout is always the price you pay. If you believe an active promotion has not applied, email us before completing your order.
All major credit and debit cards, plus the accelerated wallets shown at checkout such as Shop Pay, Apple Pay, and Google Pay.
Approved refunds go back to your original payment method within 5–10 business days. Your bank may take an extra statement cycle to display it.